Privacy Policy for Compassion Cremation

How We Use Your Information

We use your information to:

  • Coordinate cremation services and arrangements
  • Communicate with you about services and answer your questions
  • Complete required legal documentation
  • Maintain records as required by law
  • Improve how we serve families in the future

We will never sell your information or use it for purposes unrelated to serving you.

Who We Share Information With

We share information only when necessary to serve you:

  • Service partners: Licensed cremation facilities and funeral directors who help us provide services
  • Legal authorities: When required by law (such as death certificates and permits)
  • With your permission: Anyone else you specifically authorize us to contact

How Long We Keep Your Information

We retain your information as long as legally required and as needed to serve you should you contact us again. This helps us maintain continuity of care for families we've served.

Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request corrections to your information
  • Ask us to delete your information (subject to legal requirements)

Simply contact us and we'll help you with any of these requests.

Security

We use reasonable security measures to protect your information. While no system is completely secure, we're committed to safeguarding the personal details you've entrusted to us.

Children's Privacy

Our services are designed for adults. We do not knowingly collect information from anyone under 19.

Changes to This Policy

If we update this policy, we'll post the changes here and update the date above. Significant changes will be communicated directly to families we're currently serving.

Questions?

If you have questions about how we handle your information, please reach out:

Email: admin@compassionatecremation.ca Phone: 236-804-1139 Address: 30-33293 Bourquin Cres E, Abbotsford BC V2S 1Y2